At Elora Ornaments, we strive to process orders quickly to ensure timely delivery. Please read our cancellation policy carefully before placing an order.

Order Cancellation

Orders can only be cancelled before they are processed or shipped.

Once an order has been shipped, cancellation requests cannot be accepted.

How To Request A Cancellation

To request an order cancellation, please contact us immediately with your:

  • Order number
  • Name
  • Contact details

You may reach us through:

Email: eloraornaments@gmail.com
Phone: +91 8148227452

Refund For Cancelled Orders

If your cancellation request is approved before shipment, the refund will be processed to your original payment method within 5–7 business days.

Cancellation By Elora Ornaments

In rare situations, Elora Ornaments reserves the right to cancel orders due to:

  • Product unavailability
  • Payment issues
  • Incorrect pricing
  • Suspected fraudulent activity
  • Incomplete shipping information

In such cases, customers will be informed and eligible refunds will be processed accordingly.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details while placing orders.

Elora Ornaments will not be responsible for delays or delivery issues caused by incorrect address or contact information provided by the customer.

Contact Us

For cancellation-related queries, please contact:

Elora Ornaments
Saligramam, Chennai, Tamil Nadu

Email: eloraornaments@gmail.com
Phone: +91 8148227452

Website: www.eloraornaments.com